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User Agreement

This User Agreement (hereinafter referred to as the “Agreement”) is a public offer and governs the terms of use of the [Website Name] website (hereinafter referred to as the “Website”) for every visitor who browses or places an order through this resource.

1. General Provisions

1.1. By using this Website, you agree to this Agreement and the Privacy Policy, and undertake to comply with the laws of Ukraine.
1.2. The Website Administration reserves the right to amend this Agreement at any time without prior notice. Changes take effect immediately upon publication.
1.3. If you do not agree with the terms of this Agreement, please do not use the Website.

2. Registration and Orders

2.1. To place an order, the User provides up-to-date personal information necessary for processing and delivery.
2.2. You consent to the processing of your personal data in accordance with the legislation of Ukraine.
2.3. Orders are considered confirmed only after successful payment.

3. Products and Purchase Conditions

3.1. All items presented on the Website are food products that require specific storage conditions.
3.2. After the order is paid for and shipped, cancellation is not possible.
3.3. Food products of proper quality are not subject to return or exchange, as established by the Cabinet of Ministers Resolution No. 172.

4. Liability

4.1. The Website shall not be liable for:

  • individual allergic reactions to the product;
  • improper storage of the product after receipt;
  • failure to collect the package on time.

4.2. The User is responsible for the accuracy of the information provided during order placement.

5. Intellectual Property

5.1. All content on the Website — including texts, images, and other elements — is the property of the Company or used with proper authorization.
5.2. Copying, distributing, or using materials without prior written consent is prohibited.

Privacy Policy

This Privacy Policy explains what data we collect, how we use and store it, and how we protect your information. We respect your privacy and are committed to protecting your personal data.

1. Data We Collect

We may collect the following categories of personal information:

  • full name
  • phone number
  • email address
  • delivery address
  • order history
  • IP address, cookies (for analytics purposes)

2. Purpose of Data Collection

Your data is used strictly for:

  • order processing and delivery
  • customer support and communication
  • service improvement
  • legal compliance

We do not share your personal data with third parties, except in cases required by law or necessary for order fulfillment (e.g., delivery services).

3. Data Storage & Protection

Your personal data is stored on secure servers. We implement all necessary technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

4. Your Rights

You have the right to:

  • request information about how your data is used
  • request correction or deletion of your personal data
  • withdraw your consent to data processing

To exercise these rights, please contact us via Telegram or the feedback form on the Website.

5. Cookies

We use cookies to enhance your experience on our Website. You may disable or configure cookies via your browser settings.

Contact Information:
 For questions regarding this User Agreement or your personal data, please contact us via Telegram:
  [@TelegramUsername]