To ensure accurate processing and timely delivery, we kindly ask you to carefully review the order placement terms before completing your purchase.

Placing an order on our website includes the following simple steps:

1. Choose a product

• Review the product description, ingredient list, usage recommendations, storage conditions, and expiration date.
• If you have allergies or specific health conditions, we strongly recommend consulting a medical professional before purchasing.
  

2. Select the quantity

• Adjust the number of items you wish to order, if needed.
  

3. Add to cart

• Click the “Add to Cart” button.
  

4. Proceed to checkout

• Open your cart and click “Checkout.”
  
• Complete all required fields in the form:
  
  • Full name of the recipient
  • Mobile phone number
  • Email address
  • City and Nova Poshta branch or parcel locker number
    

Please ensure all information is accurate to avoid delivery delays.

5. Make payment

• Choose a secure online payment method.
• Payments are processed through a secure service in accordance with the requirements of the WayForPay payment system.
• Orders are shipped only after full prepayment has been received.
  

Having trouble with payment?

If you encounter any technical issues or errors during payment:
Please contact us via private message on Telegram:
  [@TelegramUsername]
We’ll gladly assist you.

Order confirmation and delivery

• Once payment is completed, you will receive a confirmation email or message.
  
• As soon as your order is dispatched, we will send you the tracking number for Nova Poshta delivery.
  

Please note:

• Orders not paid within 24 hours may be automatically canceled.
  

Food products of proper quality are not subject to return or exchange (in accordance with Cabinet of Ministers Resolution No. 172 of Ukraine).